Metadata improver issues

Roon Core Machine

Nucleus+ running Roon 1.8 (build 831). All my other devices have the same build

Networking Gear & Setup Details

connected via Ethernet - no internet issues at home. Roon can connect to the nucleus+ and I can play radio stations on Roon and Qobuz files, etc.

Connected Audio Devices

dCS Bartok

Description of Issue

My issue is that I have an error that says “metadata improver: paused”. As I stated, I have no issue connecting to Qobuz or playing music but metadata seems to be permanently paused and Roon can’t load all the Qobuz info. I can add Qobuz albums to my library, but the album covers, etc. never finish loading. Roon just appears to be in an endless loop looking for info.

Hi,

This error message is typically displayed when the Roon Core can not reach Roon’s cloud servers.

I would recommend first reboot your router and any associated network equipment.
Then reboot the Roon Core and see if that fixes the issue.

Other have found updating use 1.1.1.1. or 8.8.8.8 for DNS services … see below …

Hi Carl, restarting my router and other network gear did fix the issue. Thank you.

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