Missing CODEC after 1.8 install

[George_Rebong]

Core Machine (Operating system/System info/Roon build number)

INTEL 10 NUC running ROON 1.8 version.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Exfinity X1 router 1gig internet using ethernet.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

RME DCE-2 DAC using USB

Description Of Issue

I have the CODEC stored at ROON/DATA/CODECS folder. It was working before. I reinstalled it and still not finding the CODEC stored in the folder when playing music at ROON.

[BrianW (Brian)]

Hello @George_Rebong , just to confirm - you have installed the uncompressed ffmpeg file as detailed here?

[dylan (Dylan Caudill)]

Hi @George_Rebong

Can you share a screenshot of the Web UI as well as a screenshot of the ffmpeg file in the codecs directory? Thanks!

[George_Rebong]

Hi Brian,
Yes. I installed the uncompressed file. I just noticed the Qobus is OK but when I change service to TIDAL this is where I am getting the MISSING CODEC.

[BrianW (Brian)]

Does the message only occur on specific tracks?.

As @dylan, says, a screenshot of the Web UI would be very useful. This would confirm that the codec file has been correctly recognised.

[George_Rebong]

Hi Brian,
Sorry for late reply. Here is the WEB UI screen.

System Status

Serial #1C697A637F78

Operating System

Reinstall

OK

Version 1.0 (build 227) stable

Running 4 days, 23 hours, 17 minutes, 12 seconds.

Roon Server Software

?

Missing Codecs

Roon Database & Settings

Reset

OK

100% of 458 GB available.

Hope this help.
Thank you
George

Summary

This text will be hidden

[George_Rebong]

Hope this WEB UI screen shot is better.
Thank you
George

[BlackJack]

Looks like there is something wrong with what you’ve installed. A screenshot of the ROON/DATA/CODECS folder of your ROCK might be helpful too. I link the guide again, please give it a thorough read if you want to try again:

Roon OS Missing Codecs

[BrianW (Brian)]

Just to be absolutely clear, George, the ffmpeg-git-amd64-static.tar.xz file needs to be decompressed twice - after the second decompression you should see

And it is only the ffmpeg file that should be placed in the codecs folder.

[bbrip]

This is what it should look like:

If ffmpeg is not showing in that folder, you might not have decompressed it properly.

[George_Rebong]

Hi,
Thank you very much to all you gave me directions to solved the MISSING CODEC.
Great support here.
Love ROON.
GEORGE R.

[ROB_BREWER (ROB)]

so what was the solution? decompress the ffmpeg file twice?

my problem is the same, but i cannot see the rock/data/codecs directory structure, just the ROCK System Status window with missing codecs message