TP-Link router, model Archer AX21, connected by Ethernet cable to to Nucleus
(Router is cabled in to Spectrum cable wall outlet)
Connected Audio Devices
Bel canto e1X DAC Preamp (connected to Nucleus by USB)
Number of Tracks in Library
Approx 16,000 tracks
Description of Issue
My iPad cannot connect to or find my Roon core
It has been working for several months. I did take my iPad on a trip out of the country but did not use it connect with Roon. Upon my return I have not been able to connect with Roon core.
I’m wondering if upon your return from your trip your iPad connected to a different WiFi network? Potentially one that is part of a Spectrum gateway/router, and not your own TP-Link router. If that is the case, you iPad wil, actually be “outside” of your TP-Link network and will not be able to see your core.
@David_Hadlock, is your Nucleus showing as a connected device in your TP-Link router’s web administration settings? Can you connect to the Nucleus by typing http://nucleus or http://nucleus.local in a web browser?
I do not see my Nucleus in the Tether App I installed to manage my router. (I did this because I had trouble getting to the admin settings for the TP-Link, they recommended using this app). Typing in the nucleus or nucleus.local urls didn’t work. Got server not found response.
I was able to update the firmware on the router, but still had issues getting to the admin for TP-Link (it kept saying the computer was not on the network, but both the ipad and the computer are connected to the internet wirelessly via tp link.)
It seems your Nucleus may have an issue since you cannot see it on the router or the network. I am tagging @support and they will respond as they work through their queue.
Ben with support here, thanks for writing in and welcome to the community! Sorry to hear you’re running into issues with your Nucleus.
If possible, could you please test hooking up your Nucleus to a monitor via HDMI? Power on the Nucleus and share a screenshot of what you see, if anything.
And that IP address is not showing as connected to the router in the TP Tether app? Can you share what LAN IP address your router is assigned? I am assuming it is somthing similar to 192.168.0.1?
It looks to me as if you performed a (Google) search on the IP address of your Nucleus. You should also include the http:// prefix in the address bar of your browser:
http://192.168.0.225
or alternatively click the link to it as already posten by (@)Robert_F.
