Moving core to Nucleus

Support Nucleus Support
1

I’m running Roon Core on my imac and my subscription is current and working. I just bought a used Nucleus, plugged it into my network, I can see it in Roon. When I disconnect from Core on the Imac and try to connect to the Nucleus it asks me for my email and password for my Roon account; I provide it and then it asks me if I want to become a member and pay for a subscription?

I believe the previous owner of the Nucleus did not wipe his info of it (he told me he forgot to after he’d shipped it).

How can I activate the Nucleus with my Core - I cant pay for a second subscription and it looks like I can’t access the Nucleus because it may be still registered as the other owners?

2

I think it also says something about de-authorizing your existing core, which it what you want to do. The process will then move the authorization as you cant concurrently run two cores with one subscription.

3

If you visit the Nucleus web admin page (type its ip address in your browsers address bar) you will se the option of resetting the database, which will mean a factory reset.

4

Hi Andrew,

This Nucleus Migration Guide might help too.

Cheers, Greg

5

Thanks! Got it going!

6

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