MQA Authentication on ripped CD?


Any idea why this is happening? Only on one track?

It also happens on Qobuz version of same album…


Hi @AndyR,

Welcome to the Community. Can you please send me a Dropbox / Google Drive / link to the affected media so that I can take a closer look?

You can do this by clicking my name and then pressing the “Message” button that shows up as to keep the files between just you and me.

Also, can you let me know some more information regarding your Qobuz account? Which country was it created in and what type of subscription do you have (Studio/Sublime+)?

Hi @AndyR,

Thanks for sending the file over. I wanted to touch base with some good news, which is that our technical team has been able to reproduce this behavior and we’ve opened up a bug report with our developers.

While I can’t say for certain when this bug will be fixed, getting things reproduced in-house is a critical first step, and I will keep this thread up to date as the team passes along feedback and work begins to get this resolved. Thanks again for the report!

Hi @noris,

That’s good, thank you.

To be fair, it doesn’t stop anything playing - but it did have me scratching my head for a while…

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