MQA crackling when in Exclusive mode on Audioengine D1

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Hello @h3ndrix,

There is a known issue with the Audioengine D1 where it will begin to make “crackling” or “popping” sounds when playing high resolution audio to the device. This behavior is not limited to Roon, a quick google search of “Audioengine D1 crackling” will show numerous results for this behavior.

When using the Tidal application, make sure that “Use Exclusive Mode” is enabled by clicking on the “More Settings” button in the audio preferences.

Some methods that we have seen reports of working for Roon users are

  1. Decreasing the WASAPI buffer size for the device. You can try this by going to the “Device Setup” screen for the D1, and clicking the “Show Advanced” dropdown. Make sure to save the settings before leaving the screen.
  2. Toggling “Event Driven” mode. Try using the D1 with “Event Driven” mode enabled and disabled and see if it makes a difference.
  3. Remove other devices from the computers USB ports, or get a separate powered USB hub for the device.

-John

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