Music Folder (Data>Storage) Empty

[Eleazer_Espinosa (EL)]

Roon Core Machine

Intel NUC i5 running ROCK 2.0 (1169)

Networking Gear & Setup Details

Connected via ethernet to Synology RT 2600ac

Connected Audio Devices

Using Bluesound Node 2 (coax) and Google Chromecast Audio (opt). Both devices are connected to a Denafrips Ares II.

Number of Tracks in Library

Not sure, since my drive is not accessible.

Description of Issue

Hello. Running ROCK on Intel i5 NUC 8GB RAM. I just noticed that the music on my attached external drive is no longer accessible. I typed \ROCK\ in Windows Explorer on my connected laptop, but there is nothing in the Storage folder. I connected the drive to my laptop and confirmed that there is still music on the drive. I reconnected the drive to the NUC and Roon still does not recognize the music folder. Not sure what else to try.

[BlackJack]

Maybe the same as described here?

ROCK USB Connection Issues? [Investigating - Ticket in]

NTFS? We upgraded the NTFS driver to something far more stable, and less prone to corruption. Unfortunately, this driver is far pickier about drives that have been improperly ejected. The solution, if your drive is NTFS, is to plug it back into a Windows machine, run chkdsk /f on it, and then eject it properly and put it onto the ROCK machine. We are looking into a safe solution that will avoid this chkdsk /f.

[Eleazer_Espinosa (EL)]

Yes! That did the trick. Is there a way to properly eject the drive when connected to the NUC? I didn’t see a shutdown or reboot option for Roon in the Windows or Android app?

[BlackJack]

There is a red shutdown button in the web interface:

RoonOS web

[Eleazer_Espinosa (EL)]

Found it. Thank you.