Music stops playing every 10-15 mins after Roon server was installed on Ubuntu Server (ref#43VUIP)

What’s happening?

When i start playing music, every 10-15 mins the music is paused and text Waiting for roon server is appearing for 3-4 seconds.

How can we help?

· None of the above

Other options

· Other

Describe the issue

Installed Roon server on ubuntu server, now i get Waiting for roon server around 10-15 mins, else everything looks fine. First i connected music folder from nas to the ubuntu server, but i was thinking that this was the issue, so now i run music from a external hard drive connected to the ubuntu server but still the same issue. after around 10-15 min the music is set on pause. I tried both from the roon app on my windows 11 and via the Roon app on my iPhone, still same issue.

Describe your network setup

My network contains an pfsense network, with a ubuntu server and my Naim NDX 2

See the log belov. The song stopped at 3:06 at 21:39:07 by itself.

09/01 21:39:07 Trace: [Naim Audio NDX 2 @ 192.168.89.182:42976] [raatclient] SENT [8]{"request":"update_artwork","mimetype":"image/jpeg"}
09/01 21:39:07 Trace: [Naim Audio NDX 2 @ 192.168.89.182:42976] [raatclient] GOT [8] {"status":"Success"}
09/01 21:39:07 Info: sleep 484ms after flush
09/01 21:39:07 Info: ComputeSwimType(LimitToSeed=False, PerformerIds.Count=0, ComposerIds.Count=0)
09/01 21:39:07 Trace: [zone NDX 2] Loaded Queue=3002 Tracks Swim=Active AutoSwim=True Loop=Disabled Shuffle=False
09/01 21:39:07 Trace: [NDX 2] [Lossless, 24/192 AIFF => 24/192] [100% buf] [PAUSED @ 3:06/3:33] The Night Josh Tillman Came to Our Apt. - Father John Misty / Benji Lysaght / Jonathan Wilson / Keefus Ciancia / Keefus Cianca
09/01 21:39:09 Info: [cast] lost device CastDevice[DeviceId=NDX-2-b4f397068aeb69e478eef3584258acb6._googlecast._tcp.local, Name=NDX 2, Address=192.168.89.182] because it disconnected
09/01 21:39:16 Info: [stats] 7462mb Virtual, 856mb Physical, 249mb Managed, 329 Handles, 77 Threads
09/01 21:39:17 Debug: [easyhttp] [400] POST to https://api.roonlabs.net/device-map/1/register returned after 226 ms, status code: 200, request body size: 3 KB
09/01 21:39:17 Trace: [devicemap] device map updated
09/01 21:39:31 Info: [stats] 7374mb Virtual, 856mb Physical, 249mb Managed, 329 Handles, 68 Threads

So if your Roon Server stays online as well as your Roon Controllers (Windows 11 and iPhone) then troubleshoot the NDX 2 and it’s network connection (according to the logged issue) for network congestion, general/other connection issue or device failure (may require you to contact Naim support to help you check/verify).

I don’t think it is an Ubuntu Server issue. I’ve been runing 3 separate Roon Ubuntu Server systems for years (20.04>22.04>24.04), with different endpoints (Linn, HQPlayer, Zen Stream, and for a while a Naim Mu-so Qb 2nd gen) and I never saw that issue. Networking is mainly UniFi.

Hello! Thanks for answers! Not always easy to find the issue right away.:slight_smile:

It was the NDX2, I turned off some Chromecast ■■■■■ and now the music has been playing all night, I will contact Naim support.

Set thread as solved!

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