Music stops playing for no reason when streaming from Tidal

Support
1

Core Machine (Operating system/System info/Roon build number)

Qnap TVS-882
Version : 1.7 (build 610) stable
QPKG-Version : 2020-07-15
QXG-10G1T 10G

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Linksys EA9500 (WiFI and DNS)
ZyExcel GS1900-24
QNAP QSW-1208-8C conected to QNAP with 10G card.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Meridian 818v3 ID41 Ethernet

Description Of Issue

Randomly after som time music stops playing if streaming from Tidal if using local media no problems.
Have tried also with old NAS set up as Sooloos and no problem with streaming from Tidal.

3

Hi @Tom_Are_Jacobsen,

Welcome to the forum!

Does this issue only occur on the Meridian zone or does it occur on other zones as well?

What DNS servers are you using? The ISP default or Cloudflare DNS, Quad9 or Google DNS?

4

Currently only one zone.
Using default DNS in Linksys router, isp router is in bridge mode.
Not sure if possible to select DNS server in Linksys

5

Hi @Tom_Are_Jacobsen,

I would check to see if you can change this setting in the router.

Do you have another PC around the house? I would try to connect it to the QNAP Core and try outputting to the System Output zone on the PC (which should output to the PC’s internal speakers).

6

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