@Vinit_Desai1 have you tried other forums? I think your best bet is to try and force @Mytek_Audio to act by warning people in other communities about this scammer.
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I received an email from Mytek this week stating that they will attempt to refund the upgrade deposit this week. Lets see?
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As we say in the Netherlands “Je kunt wachten tot Pasen en Pinksteren op een dag vallen”. → You can wait till Easter and Pentecost are at the same day.
I wouldn’t keep my hopes up judging from everything I’ve read about them around here.
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I gave up on MYTEK – so sad. Moved on to Dennfrips for Digital, BAT for Phono
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I want to as well. I just hope they return my deposit.
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Why do they still take pre-orders if they can’t either deliver the device or return the deposit…?
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Using customer deposits to float the company…or just very poor financial management.
Worst thing is that they appear at trade shows and market products.
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How is this allowed and I see they have a partnership with Mofi in the USA, which is a reputable company?
Hi, still no update from Mytek about any refund on the deposit
I fear that money is gone.
Now it’s 20 October 2025 and I am still waiting.
Nothing to add probably 
I wonder if he considers this stealing or not.
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Received my refund today. I will walk away from this saga.
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Awesome! That means pressure works. I’m glad you managed to get your money back.
Step in good direction.
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I see the user ID has changed. Michal_Jurewicz1 Is now known as Mytek_Audio. Why the sudden change of user ID?
Well, this is telling. Now I better understand. Mytek | BBB Complaints | Better Business Bureau
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Just to update people here,
I have still not received a refund or my prepaid unit. @Mytek_Audio @Mytek_Official have stolen my money and not provided the unit I paid for, or a refund, despite me asking them repeatedly.
(Honestly, it’s a 10 minute task to label and deliver a boxed unit for shipping, or log into their accounting software and issue a credit back a customer. I have no idea what they spend their time doing, but it certainly isn’t on customer support or follow up).
Sent another email right around the New Year, and was shocked to receive a reply from someone who claimed that they “just talked to Michal about it, he now remembers this as long overdue, we will act on it now, he will reach out to you now.”
Guess what happened after that? Nothing. Crickets. No one ever reached out to me. Color me surprised.
Guess how many emails and phone calls I’ve made after that? About one a week. It’s been 8 weeks.
Honestly at this point I’m inspired by the UK law referenced above to see if there’s a legal mechanism to put them out of business, at least here in the USA. Protect innocent people from getting duped (like me).
The even stranger thing is that I know Michal from his pro-audio days and used their gear in my studio. We always had a friendly tone and the few times I needed service or support, it was there (well, it was HEM, maybe that’s part of it).
It’s really inexplicable to me why he treats customers so poorly now, as that wasn’t my impression earlier. Whatever the reason, I’m not interested in being treated this way. Certainly not from a vendor.
In any case, I seem to be one of the people who still have not received their unit or their refund.
How many people do we need to be for a class action? I know a few excellent lawyers.
Thor
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Well, I started this thread and am sorry there are those who never got their units. I got mine - finally -2 years back, by doing nothing more than you folks have tried. I feel your frustration! Perhaps a complaint through the ICC?
At any rate, I liked the unit, but am selling it now because we have downsized from two homes to one, so I don’t need it anymore.
Good luck!
Jim
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