NAD C399 Roon Ready Audio Device will not enable

Support
4

Hello @Heinz_Schweitzer,

Thank you for contacting Roon Support and for your valuable feedback. I have enabled and reviewed the diagnostic data for your account, and it appears that the device ID has changed since the last update, as we can see that the previous model name does not contain spaces, and now this device, due to additional space in name is not recognized by Roon as Roon Ready.

07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat] Initializing RoonReady Device
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     Address:         192.168.178.45
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     Port:            44781
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     IsDev:           False
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     UniqueId:        BluOS:90:56:82:0f:35:14
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     ProtocolVersion: 3
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     Version:         4.10.11 / v0.24
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     RaatVersion:     1.1.41
**07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     Model:           C 399**
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     Vendor:          NAD
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     VendorModel:     NAD C 399
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     Serial:          
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     OutputName:      
07/08 20:11:10 [Local 07/08 20:11:10] Info: [raat]     AutoName:        NAD C399

06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat] Initializing RoonReady Device
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     Address:         192.168.178.45
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     Port:            44425
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     IsDev:           False
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     UniqueId:        BluOS:90:56:82:0f:35:14
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     ProtocolVersion: 3
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     Version:         4.8.21 / v0.24
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     RaatVersion:     1.1.41
**06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     Model:           C399**
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     Vendor:          NAD
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     VendorModel:     NAD C399
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     Serial:          
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     OutputName:      
06/13 08:11:38 [Local 06/13 08:11:38] Info: [raat]     AutoName:        NAD C399
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