NAD M10 not recognized

[Thomas_Salmon]

Core Machine (Operating system/System info/Roon build number)

MSI i7 laptop, Roon ver. 1.6

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Google MeSH WiFi, FLAC files stored on QNAP NAS

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

NAD M10 via WiFi

Description Of Issue

Roon does not recognize the M10. Blu OS found it immediately.

[noris]

Hi @Thomas_Salmon,

Can you please share a screenshot of your Roon Settings -> Audio tab? You can use these instructions to upload screenshots to this website. Is there any change if you plug in the M10 via Ethernet to the router?

– Noris

[Thomas_Salmon]

Here are my settings:

[Thomas_Salmon]

Here are the Audio settings:

[Thomas_Salmon]

Any help is appreciated. I’d like to connect the M10 via WiFi, rather than Bluetooth for better audio quality.

[john (John Iburg)]

Hello @Thomas_Salmon,

I would first try to disable any firewall software enabled on your Roon Core.

Be sure to check the built-in Windows Firewall settings as well as any antivirus software installed on your PC, antivirus apps often include firewall functionality these days.

-John

[noris]

Hi @Thomas_Salmon,

Just to add on to what @john mentioned before, I would add both Roon.exe and RAATServer.exe to your Windows Firewall and any Antivirus firewalls you may have as this does appear to be a firewall issue somewhere along the line.

These two executables can be found by navigating to your Database Location/Application folder path and you can use these instructions to add the executables to your Windows Firewall.