NAD388 not connected

[Carlos_Perez]

Core Machine (Operating system/System info/Roon build number)

MacOX Core, Apple Airport and Air Express WiFi, NAD 388/Blumodule connected via WiFi and Blu Powernode2 connected Air Express

Description Of Issue
Roon not seeing NAD 388 as device and no volume on control on Powernode2 but shows connected as a device

[noris]

Hello @Carlos_Perez,

Can you please share a screenshot of your Roon Settings -> Audio Tab? You can use these instructions to upload screenshots to Community and this screen should look something like this:

Have you made sure to add both Roon and RAATServer as exceptions to your OSX firewall? You can use these instructions to check.

Thanks,
Noris

[Carlos_Perez]

[noris]

Hi @Carlos_Perez,

Thanks for sharing that screenshot. How is the NAD connected to your Core here? Is it using USB or Ethernet? Can you please try rebooting your Core, NAD and Networking Gear to see if that changes anything?

Thanks,
Noris