Network devices not showing as System Outputs in Roon (ref#41HIJA)

What best describes your playback issue?

· My DAC, streamer, or speaker doesn't appear as a Zone in Roon

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Is the affected network Zone connected with Ethernet or WiFi?

· WiFi

Which network audio protocol is the Zone using with Roon?

· RoonReady

Does the device show up at all in Roon Settings -> Audio?

· No, it does not show up there

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device

· My devices are on a single subnet but is not visible to Roon

Do you have a complex network setup?

· Both the device and RoonServer are connecting to a *single router*

Try to disable any additional networking interfaces on your RoonServer machine.

· Disabling network interfaces had no change in behavior

Check to make sure RoonReady mode is selected on the device.

· I've checked this and the issue remains

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· This happened in the last 24 hours

What are the make and model of the affected audio device(s) and the connection type?

· Naim Muso, Naim NDS connected via Sonore Bridge

Describe the issue

Roon no longer shows my network devices as System Outputs

Describe your network setup

I have a ISP modem, a Netgear Nighthawk wifi router.

That’s worrying ?

Have you tried restarting your system,

Shutdown everything network included , wait 2 mins then restart network wait until router is fully started then restart Roon

It often helps

Yes , I’ve restarted everything… Re-installed Roon … Still only devices showing is ‘System Out’

Even the network?

Roon is not showing any network devices

I normally see my TV here too

@Mike_O_Neill are you from the support team?

No he’s not. Roon staff have a special badge on their avatar (note that moderators also have a badge)

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No just a friendly fellow user making suggestions from my experience with Roon

Are you not seeing your TV,is Netflix working?

Sounds like a network issue to me ?

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My Muso works with the Tidal App over my network… The TV streams Netflix ok…

Everything works as it did 2 days ago except for Roon…

Hello @Richard_Horsley,

Thank you for reaching Roon support.

Can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

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Has there been any Mac updates recently?

Let @vadim guide you from here

this is what I found

I will Toggle it has requested

Toggled and restarted the Mac… No change I’m afraid…

Also enabled Roon Server and it seems to be working again…

I think there was a DOT release recently of MAC Os

Maybe theOS update set the Roon Server to OFF

Roon in your picture is the Roon GUI you use to select , Roon Server is the source so being off would explain all

The firewall was blocking the server and cause your issues. The 2 are separate now from a few updates back

Get ROCK and escape OS updates!

Happy listening, NOW :innocent:

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