I am a new user of Roon and set everything up OK. Roon seems to have detected everything in my library initially. I am now adding some new albums but Roon does not add them to its library. I have tried restarting the Roon core and forcing a rescan.
Roon core is running on Mac Mini and music library is on a NAS drive. The files are in FLAC and M4A format and play OK outside of Roon. Permissions don’t seem to be a problem as the user (“roon”) has full read/write access.
Hi @wilro15 ----- Thank you for the report and sharing your feedback with us, both are appreciated!
Moving forward, can you please provide the following information:
Have you confirmed that none of the content has landed in “Skipped Files”?
(Settings - > Library - > Skipped Files)
I see you’ve tried power cycling your Roon core (), have you tried power cycling the NAS as well?
Can you pease provide the model/specs of the Mac Mini hosting your core.
Please verify the model NAS you are using and how big of collection it is housing based on number of tracks.
Roon Knowledge Base: Some Of My Files Aren’t Showing Up In Roon
Roon Knowledge Base: Skipped Files
Hi Eric. Thanks for getting back to me.
I figured out the problem. Roon connects to the NAS using an account called “roon” which has read/write access (according to Synology DSM). When I copied a new album onto the NAS I connected with a different account (also has read/write access).
I noticed that Roon could not “see” the new album when I tried to map another drive to Roon. So I removed the shares and re-added as the same user. Now it works!
Must be something weird going on with permissions - even though both accounts have full access.