New install, constant disconnects from the core

Support
1

Core:
2.93 gigahertz Intel Pentium Dual-Core E6500
4GB Memory
500GB SSD Drvie
Windows 10 Professional (x64) Version 2009 (build 19042.867)

Not a powerhouse, but the core is the only thing running on the PC.

Roon is at the latest version of 1.8 64 Bit

I have trouble even connecting long enough to get the Roon version number. Sometimes it connects again, some times I have to force it to.

It doesn’t matter if the client is another gigabit wired PC or a WiFi phone or tablet, it just keeps disconnecting.

I have the library indexing function throttled.

Firewalls are open, every machine is on the same network

I am two days into my trial and wonder if this is what I have to look forward to with 1.8

2

Update: It seems like the library scanning is looping. One location is scanning, starts adding, and then crash. If I turn that location off, the crashing stops and I can stay connected to the core. So how do I figure out what is causing the loop?

3

Perhaps show a screenshot of how you have your storage location configured in Roons storage settings? Is it a local folder to the core or a network share? As a Roon core it’s really underpowered so if you have a large library of music it’s going to likely chug along.indexing but this should not cause it to hang and refuse connections unless it’s completely maxing it out.

4

Hi @John_Powell2 — Thanks for reaching out, and apologies for the trouble here.

Can you send a screenshot of the scanning as well as a screenshot of Settings > Storage?

Please also use the directions found here and send us over a set of logs using a shared Dropbox link.

Thanks!

5

I had 3 folders in storage. 2 of them scanned, the third kept crashing at 34,996 files.
I installed Ubuntu and am loading the core on that. Then we will see if it catalogs everything.

6

All the tracks imported with the Linux version, so I assume it was a windows isse.

7

Thanks for the update, @John_Powell2!

Are you going to continue using the Linux Core since that worked for you?

8

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.