Win10, CPU and Ram shouldn’t matter it worked yeterday…
Networking Gear & Setup Details
Windows Machine, eero (3), tried with and without a switch (now without)
Connected Audio Devices
Cambridge CXN V2, ipad and iphone (with arc as well) for remotes
Number of Tracks in Library
12000
Description of Issue
the remotes and arc can no longer find my core since I switched ISP yesterday. I did have to reset the switch in order to get my PC back on line, but that switch is gone. PC is wired into an eero. Cambridge is also wired into another eero. PC roon can find and play on the Cambridge. Also there is a Chromecast (i never use, but PC sees the chrome cast)
Everything needs to be on the same subnet, both wifi and wired, and have IP addresses from the same subnet, such as 192.168.1.* (where 192.168.1. is the subnet and * is a unique number for each device)
No love. I have uninstalled and reinstalled the remote app as well. It’ looking for a ip that is different than the linn sreaming ip given on my desktop core… but I don’t see any option to update the ip.
They are all on 192.168.4 ( I think. ) The core says the Linn streamer is@ …0. the remotes are looking for a core @ …32. There’s no good instructions on this…
Be sure before you waste time Your router’s admin web page should list all devices that are subscribed to the router and their email addresses.
If I understand correctly, everything seems to work except the iOS remotes can’t see the core, and these are the only devices that are on wifi? Make sure that they subscribed to the (new?) wifi and are not on the cell network. Their network settings should tell you if that’s the case and which IP they have.
You can also install a ping app on the iOS devices and test if they can successfully ping the Core’s IP address:
And does the core have the IP 192.168.4.32?
Also make sure that the core and the remotes are all using the latest Roon update.
You didn’t mention a Linn streamer in the opening post! I don’t know anything about Linn’s awkward solution though.
Everything must be on the same network & subnet, that’s all there is to it:
One thing to check, did the new ISP give you a modem/router? does it have WiFi built in?
If so, make sure it is turned off as the eero would be the only WiFi you need.
Also, only have the eero plugged into the ISP router/modem and then plug everything else into the eero.
Or alternatively, switch the ISP router/modem into bridge mode is possible.
They’re all on the same subnet and my iPad can ping my computer.
Changes:
isp
I took the computer off a switch and directly into an eero.
The main internet is coming in a different eero.
The network otherwise did not change and everything works.
Futhermore - I updated my Corename, Changed from ethernet to wifi on the core Win10 machine. Hit the remote: it updated to the proper subnet down to the device number. No bueno.
The core and streamer are just fine. Everything else on the network is fine.
Roon highly suggests that you keep the core on Ethernet. The Core on Wifi can be the source of lots of issues (not saying it is at the moment, but, playback issues can plague a Core on Wifi).
The ISP supplied Modem/router upstream of the eero is what i was saying could be in bridge mode.
It does not “need” to be in bridge mode, however if it has WiFi built in make sure it is turned off as your devices might be trying to connect o it’s WiFi (a different subnet) instead of the eero.
The eero needs to be set in “router” mode and all devices need to be connected to it so they are all on the same subnet. Wired for the core if possible (recommended by Roon labs) and all WiFi remotes need to be connected to the eero, also.
Another question: I see a switch in the system, what model is it, it is recommended to have un-managed switches. As managed or “smart” switches cause issues with Roon.
have you tried to reset the network settings on your iOS devices?
Have you tried using the old Roon setup just replacing the Cable Modem with the Fiber Optic Modem. That way you have ethernet all the way to the Core (as well as other benefits).
Your router’s admin web page should list all devices that are subscribed to the router and their email addresses.
