Hey @Mauricio_Loaiza,
This may very well be a different issue that we’re actively working on a fix for. Here is more info and the tracking thread:
I’ll need to take your issue to our development team for further review. In the meantime, I’d be curious to see if the same issue occurs when running Roon Server on your core device. Here is more info on temporarily swapping over to Roon Server:
I will follow up via PM with our accounts team to see what options may be available. Thanks!