Core Machine (Operating system/System info/Roon build number)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Bluesound Node 2
*Description Of Issue
I had a preview of Roon a couple years ago. I was really excited to be able to build a core one day. I took the time to build a Mac Mini Core, signed up for the trail and have to say I love certain things, however I’m surprised with many of its short comings. Also, after looking at years of posts I may find myself pondering letting my trial expire.
Top tracks- almost everyone’s go-to way to discover new music by an artist, yet Roon only provides top track for albums in your library? Highly disappointing
Search- I have only been using it a couple of days, yet I find myself leaving the app to search in Google, You Tube or Tidal. For example searching for Lovecats from the Cure. Accidentally spelled it Love cats only Paul Ankaâs version comes up. Also, since I don’t own the album, nothing shows under top tracks. I had to google it to see if I spelled it incorrectly then enter it again.
Versions of a song- find that I have to go at this from multiple angles. Sometimes it show all the versions of a song and sometimes you have to look it up under multiple artist to see all the versions. For example: Search Over The Rainbow and Israel Kamakawiwo’ole come up click on versions and no Judy Garland. Search Over The Rainbow, nothing. You have to type in Judy Garland Over The Rainbow. Then you find it and more versions. I have noticed this multiple times and I have only use the software a for about 5 hours.
Instructions - it would be nice to have a couple of basic pages on how to navigate everything, set it up, set up a headless Mac Mini. And Bluesound Node 2. Going to the forum is a black hole scrolling through endless opinions, many from people who do fully understand your software’s capabilities. I probably spent 3 days going through your forum and google searching for stuff that probably could have been explained it 2-3 clearly defined instruction pages.
Artist Bios- Surprised that your Radio suggest a sound or you find and artist under Similar to or Influenced by and the bio is blank. I’m confused, your system can find all this information and famous artists who are influenced by an Artist and the is no bio Just the name. Or you go back hours later and there is now a bio.
I really wanted to love this product, after my first demo I have been telling everyone who shares my love of music how your product was my ultimate end goal. Unfortunately, I was surprised how many times I had to leave the app to search top tracks of an artist that I discover, look up a bio, check the spelling, or the album a song was on. Maybe features are coming, unfortunately there are suggestions and forums post going back 2-3 years asking for these features. Maybe I’m Missing something ? Even my first request to your support contact has me being redirected to the community