Nexus 9 tablet. Room app not working

Room Core Linux 4.4.0-134 v1.6 build 416
Network wi-fi for tablet
Ethernet for core
Room App 1.6 build 416
Nexus 9 tablet
android 7.1.1 build 3.10.103

Start App
Display logo
Screen resolution is too small try full screen or maximised
Only available action is exit app

Obviously this is ridiculous as the Nexus has a resolution of 2048 by 1536

Hi @Rajiv_Dhir,

Can you verify what the scaling settings are currently set to in the device’s settings?

I’m not sure what that means. Scaling settings where? I don’t recall setting any.

Hi @Rajiv_Dhir,

What we’re looking for here is any setting that may control the size of what is displayed. This setting will vary on different Android devices. Below are some screenshots of some settings on my phone that could affect this:

image

Display Size is set to Default
Font Size is set to Default
I cannot locate an “App Scaling” setting. I have tried under “Display” and used the Search facility in settings but all that is returned under “scaling” is “Display Size” which is as above

Thanks for the info here, @Rajiv_Dhir!

I’ve enabled diagnostics on your account so the team can take a closer look. Can you try starting up the Nexus 9 remote and let us know when you do so? After the diagnostics report reaches us I’ll pass it along to the team for investigation.

Activated

Roon Logo Screen
Waiting to connect to Roon Core
Error Message (maximize or full screen)

Let me know if you need anything else

Thanks, @Rajiv_Dhir! The diagnostics report has been received and we’ve passed it along to the team for investigation.

Hi @Rajiv_Dhir,

Can you share a screenshot from your Android device when you navigate to this website: https://www.sven.de/dpi/

Apologies for the delay

Interestingly the device is only 9”

Hi @Rajiv_Dhir — I just sent you a PM.

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