No album art when adding Qobuz albums

Roon Core Machine

Mac mini M1. OS 12.6

Networking Gear & Setup Details

Assus Mesh

Connected Audio Devices

Lumin X1 - Optical to CISCO Bridge - Ethernet to Mac mini - Ethernet to router. Also Sonos speakers via Airplay.

Number of Tracks in Library


Description of Issue

If I add an album to my library from Qobuz Roon does not display the cover art. It shows on Qobuz and in searches on Roon. But as soon as I add it the art disappears.

Hello! Anyone home?

I have the same issue, but for Tidal and any new CDs I burn …running my core on Mac mini M1, too

1 week and still not a word from @support.

Rather ironic that I just got an email from Roon with this at the bottom…

We’re here to help
As always, our support team is on hand to help with any questions you may have. Simply visit our community pages to get in touch.

And still no response from @support after just over a month. I haven’t found any other threads about this issue. I obviously don’t understand how asking for help is supposed to work. :thinking:

After many hours messing about and performing multiple reboots I eventually got art back. Thanks!

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