Hi all, happy Black Friday! 
This is who’s eligible for our Black Friday promotion:
- New customers
- Former customers who haven’t tried Roon in a long time (which for simplicity’s sake we also consider “new”)
However, we got a few wires crossed and made an unfortunate mistake in our email segmentation. This means that a small group of recent customers like @Thorsten_Melsbach got an email to “try Roon again”, but they’re not eligible and get an error when they click through to claim the offer.
If you got today’s email to try Roon again for $1 and are unable to claim the offer, just reply to that email and our team will be more than happy to set you up with the promotion.
Thanks and happy listening!