No User Interface Displayed on NUC Running Roon After Roon Upgrade (ref#1YTM4L)

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1
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What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

Describe the issue

Since latest upgrade I get no user interface on NUC running Roon on Windows 11. RoonServer is working and I can connect from an Android phone and a Macbook on the same wireless network and play music, but the user interface no loger appears on the NUC running server. This happened immediately after update. Edit: Latest Roon update, not from Windows system update

2

Have you tried double-clicking the Roon icon on the desktop?

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1 Like
3

Yes, I’ve tried it from the taskbar icon, desktop icon and start menu icon as well as toggling on and off Load at Startup function in Windows.

4

Is Windows Event Viewer showing an error when you try and start Roon?

5

Yes, I just did a restart with RoonServer set to autostart and there is a Application Error and a .NET error both from Faulting Application: Roon.exe.
RoonServer seems to be running fine, I am listening to it now controlled from the interface on a macbook on the network.

6

Any additional help please? It’s throwing an error on Roon.exe starting, but I don’t know how to try to correct this.

7

Hi @Arnie_Sherman,
Thanks for writing in to let us know about this issue. Let’s try doing a clean install of Roon.exe with the steps below.

  • Create a Backup of your current database
  • Exit out of Roon
  • Navigate to your Roon Database Location
  • Find the folder that says “Roon”
  • Rename the “Roon” folder to “Roon_old”
  • Reinstall the Roon App from our Downloads Page to generate a new Roon folder
  • Verify if the issue persists on a fresh database before restoring the backup
9

Whatever was in todays update has fixed this issue. I now have the Roon UI on the server machine again.

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