Nuc and Rotel not enabling

@support. First time setup. Sonos enables. Rotel RA-1592 will not enable.

Hi @Edward_Patrowicz,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Are you able to play to the Rotel outside of Roon? How is the device connected?

Can you confirm that both Roon and the Rotel’s firmware are fully up to date?

Thanks!

Hi Dylan.
Roon NUC V1.4
Mac OS 10.13.6
Rotel RA1592 connected to Nuc via USB 2.0 cable
My Ipad, phone and MacBook are communicating with Nuc. I can play tidal to sonos. Rotel comes up as a selection in settings. when attempting to enable, it tries but never completes.

Hi @Edward_Patrowicz,

It sounds like you may need to update your device. You can learn about updating both Roon and your Nucleus firmware in Updating documentation. Please give the update a try and let me know if you’re still having issues after that.

Thanks!

OK Thanks.

Success! Thx Dylan. updating did the trick. I thought it was current…

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I’m happy to hear that updating resolved thing, @Edward_Patrowicz! Feel free to reach out if you ever have any other questions or issue.

Happy listening!

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