That article refers to specific editions of Windows
Whilst we can’t be sure because there is no direct evidence either way in this thread, it is unlikely to apply here where @Don_Gilbert is inexperienced with Windows and will thus, almost certainly be using Windows 10 Home (or possibly Windows 10 Professional) because those are the Windows editions that came pre-installed on PC’s.
As I stated above, I have never had that issue on Windows 10/11 Professional.