Nuc refuses to play

Core Machine (Operating system/System info/Roon build number)

OS 1.0 build 528

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

CenturyLink supplied Zyxel C3000Z Ethernet connected

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Project Pre DAC RS USB connect

Description Of Issue

Message displayed: “Unable to start streaming. Check your Qobuz account.” “Too many failures. Stopping playback.”

Hi @Carl_Porter,

Are you able to successfully start playback for Qobuz content using this account on the Qobuz web player (

No, I have been in touch with them and followed their instructions.
This is where I am now. I don’t think it’s a Roon problem anymore although Roon wouldn’t load for a while and I was getting those messages “unable to start streaming, etc…”
Are others having trouble since loading Mac’s new OS?

Hi @Carl_Porter,

If you are unable to use the Qobuz web player to start Qobuz playback, that indicates a Qobuz account or networking issue. I would reach out to the Qobuz team for further assistance and once you are able to use the Qobuz web player to start content, only then I would check for any changes to this behavior in Roon.

Yes that is the route I am pursuing currently

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