Nucleus Crash and reboot

Support Nucleus Support
1

Roon Core Machine

Nucleus ( the smaller one)

Networking Gear & Setup Details

Microtik Router
Unifi Wifi network with multiple AP

Connected Audio Devices

Auralic Aries2 streamer
Directstream DAC

Number of Tracks in Library

1100 albums

Description of Issue

I have the Roon app on Iphone, Ipad and Mac. If I move from one controlling device to another and then try to scroll quickly through my albums, the Nucleus gives up and reboots. It comes good and works well for a while. this doesnt seem to be consistent behaviour. It happened with 1.8 and still happening with 2.0

Any thoughts

3

Hi James,

If that is a base Nucleus you might have only 4 GB of RAM. One quick and easy upgrade is to increase the memory to 8 GB and see if the situation improves.

As mentioned in another thread:

As to what RAM to use, again I will post a link to a discuss that gives a suggestion from one of the Devs. The RAM is still available.

You should replace the old RAM with the new, I would not try and run both memory modules as that could introduce issues.