Nucleus Ethernet Connection Issue After Switching to Cox Panoramic Modem (ref#KTJRGC)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· My Nucleus was hooked up via ethernet to an Orbi satellite/extender hooked to an Orbi router but I installed a new Cox Panoramic modem/router combo and now there is no satellite to plug the ethernet in to. What solutions do you have to allow me to use my Nucleus which plugs directly into a DAC since I don't have ethernet access anymore.

Tell us about your home network

· Orbi Satellite RBS750

Hey @Tom_Waite,

Thanks for writing in and for sharing your report! The Nucleus is a dedicated “headless” server, meaning it was designed specifically not to have Wi-Fi built in. Roon requires a rock-solid, low-latency connection to manage high-resolution audio and multi-room streaming, which Wi-Fi can struggle with.

Since you already own an Orbi router and satellite, you don’t actually have to stop using them. You can use the Cox modem simply as a “pass-through.”

  • The Setup: Log into your Cox Gateway settings (usually at 192.168.0.1) and enable Bridge Mode. This turns off the Cox Wi-Fi and routing.
  • The Connection: Plug your Orbi Router into the Cox Gateway via Ethernet. Then, place your Orbi satellite near your Nucleus just like you had it before.
  • This setup could save you money, and you already know the Orbi system works for your Nucleus.
Another option is that Cox sells/rents "Pods" that are designed to work specifically with your new Panoramic router to create a mesh network.

The Setup: Plug a Cox Pod 2.0 into a wall outlet near your Nucleus.

  • The Connection: The Pod 2.0 has one or two Ethernet ports on the bottom. Plug your Nucleus directly into the Pod.
  • Note: Make sure you get the 2.0 version, as they offer much better speeds and stability than the older 1st-gen pods.

Another great area on the Roon community to chat with other users who may have experienced the same thing is over in our #RoonSoftware category. :raising_hands:

Hope this helps!

Hello @Tom_Waite ,

We wanted to check to see if you saw @benjamin 's latest reply, and if you have any follow-up questions after the reply? Once you’ve had a chance to review, please let us know, otherwise the thread will auto-close without any followup. Thanks!

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