Hi @Ted_Henry,
As Geoff mentioned you will need to format the internal Nucleus HDD prior to first use, and then after formatting it, you will need to use a PC to facilitate the media transfer via SMB like so:
Copying Music to the Drive
You can copy music to this drive by visiting the network share:
From a Windows PC
\\NUCLEUS\Data\Storage\InternalStorageFrom a Mac
smb://NUCLEUS/Data/Storage/InternalStorageBe sure to replace NUCLEUS with NUCLEUSPLUS if you have a Nucleus+
If asked for a username and password, use
Guestfor both.
You can access the SMB share by using Windows Explorer or Mac Finder. More information regarding importing media can be found in our Importing Media Knowledge Base Article. Do let us know if you have any difficulties!