Nucleus + is not found anymore after it had been powered off for a few days

Support Nucleus Support
1

Roon Core Machine

Nucleus +.

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Nucleus + is not found anymore after it had been powered off for a few days.
Nothing has changed. Only have had it a month or two.
Everything is on and internet is working fine.

2

Check if it has been handed an IP Address from your router by going in to the DHCP lease table (or attach a HDMI-monitor to the Nucleus)

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If you manage to find …

… try to go the Nucleus Web Administration Interface first, and if that doesn’t work …

… to see, if it boots at all.

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Thanks guys. When I login to my Netgear router admin, I can see 50ish devices connected with IP addresses, but none seem to work.

Does a Roon Nucleus usually have a certain name in this area? I don’t think my router even sees it. It’s on and plugged in…

Also, I do not have an HDMI monitor.

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Hdmi on a TV?

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Have you tried http://nucleusplus.local in your web browser also?

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Thanks again. I hooked it up to a TV as suggested, and it had booted up, and an IP address was shown. Strangely, the Roon app on my iphone then found the nucleus right away. I had re-started the nucleus a couple times before trying this, so not sure what’s different other than the ethernet jack I was plugged into. Also, after the nucleus was seen, it said both the nucleus and the controller needed an update, which I then allowed. Maybe that was it. I moved the nucleus back to its normal location and it’s working just fine now. Thanks all for your help.

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