Hi @Nicholas_Chan1, welcome back to the community.
Sorry to hear about your Nucleus issues! We’re not seeing the device linked to your account to enable diagnostics, so we’ll need to review a set of manual Roon Server logs from the machine.
Can you please use the directions found here and send over a set of logs to our File Uploader? Once logs have been uploaded, please let us know so that we can check the server for your files, thanks!
With that, it’s worth noting that we did just release additional memory-related optimizations over in our Early Access version of Roon, which you can read more about here:
As well as:
If you’d rather wait until these updates are pushed to our Production branch, that shouldn’t be very long of a wait.
Thanks, Nicholas, we’ll be monitoring for your reply! ![]()