Hello, I have a problem with the latest Nucleus One. I installed it instead of the old server on my computer. The system started up, I made a copy of the settings on the USB stick and everything went fine. The problem occurred when I wanted it to make copies on the internal SSD drive - Nucleus does not see it, although it sees it in the settings and allowed me to format it. Additionally, it does not display album covers of songs grouped in playlists. Help!
I’m sorry to hear that you’ve hit a snag, if you require help from the support team, please open a support request in the Support category of the forum and fill out the issue report template with as much detail as possible. That will help Tech Support get you up and running again.
Note, the Support link is clickable and will take you to the correct place to create your request by clicking on the “Get Help” button.
Thank you.
It’s not too clear what your issue is . When you say it doesn’t “see it” where are you trying to see it from. I assume you have a PC on your network , the InternalDrive should show on it .
What OS is on the PC
Any content on the SSD will need to be copied to the Nucleus over the network
This is my SSD on window 10 from my NUC/ROCK it should look similar
