Nucleus One not displaying MacBook as storage location (ref#ISLY4M)

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1

Select your Nucleus model from the list below

· Nucleus One

I'm having trouble with my Nucleus hardware

· Other

Select the option that fits best

· The Nucleus boots up and I can connect to it in the Roon app without issue, but I have a question about configuration/storage/attached devices

Describe the issue

Hello,

I have just bought the Nucleus One from you and have a question. I don't know if you can answer it. Perhaps you can also forward it to the relevant hotline, I didn't know exactly who to contact.

The issue is that no other storage locations are shown to me in Roon App, in particular my MacBook, although it is connected to my local network.
Until now I had Roon running on the MacBookPro as Core. Now, after getting the nucleus, I have set up Roon again (no backup and no move).
I transferred the music files from my external hard disk to the Nucleus One Chorus via track and drop, after I had initially installed an internal SSD hard disk there.
When I now open the Roon app, I thought that the MacBook would also be displayed under Storage location so that I can navigate to the music folder on my MacBook hard disk, but the MacBook is not displayed. Nor a hard disk connected to the MacBook or the internal file folder, no path is displayed at all.
Do I have to do this via the network share? If so, where can I find instructions on how to do this?

Thank you for your feedback.
Yours sincerely, Jörg Blum
[moderated: private address and phone number removed]
Translated with DeepL.com (free version)

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Hello, just enter the path! Then the folder/directory will be displayed!

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You need to share the folder on the Mac first, so that it is announced on the network. (Du muss erst den Ordern auf dem Mac freigeben, so dass er im Netzwerk bekanntgegeben wird):

Außerdem: Das hier ist ein öffentliches Forum, du solltest Adresse und Telefonnummer nicht der ganzen Welt mitteilen

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Danke für den Hinweis, ich bin neu und wusste nicht, dass es ein öffentliches Forum ist, danke an den Moderator für das Löschen

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Ok, but where can I enter the path. I opened “Speicherorte”, then I click on + Ordner hinzufügen, but then the next window is “select this folder” but there is no folder shown, or the other window enter + “share network”, and when I choose this one, next window asks not only for path but also for username, password workgroup, and e.g. the path to may MacBook is my IP Adress? and then? \123.123.0.123/Users/username/Music/Music/Media.localized. Thanks for an answer. P.S. the folder music is a shared folder

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Hey @Jorg_Blum,

Thanks for writing in and congrats on the new Nucleus!

Before connecting the network share from your Nucleus, can you confirm that you’ve set proper file/folder sharing permissions from the Mac side?

  • Right-click the folder holding your library and choose Get Info.
  • In the Info window, ensure your user account has Read & Write permissions.

There are more details shared in the KB article mentioned above:

You’ll also want to verify you have File Sharing enabled on your macOS:

  • Go to System Settings > General > Sharing.
  • Toggle File Sharing to On.
  • Click the ‘i’ button next to File Sharing.
  • Click the ‘+’ under Shared Folders and add your RoonMusic folder.
  • Click Options… and ensure Share files and folders using SMB is checked.
  • Under Windows File Sharing, check the box next to your user account and enter your password when prompted.

Close!

  • In the Network Share Location field, enter: smb://[Your Mac's IP Address]/MUSICFOLDERNAME
    (or smb://192.168.1.100/MUSICFOLDERNAME).
  • Enter your MacBook’s Username and Password.
  • Click Add Network Share.

I hope this helps!

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I would like to thank you very much for your instructions, which helped me a lot, really perfectly described step by step - once again THANK YOU

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Hi @Jorg_Blum,
Great we’re glad you’re able to access your MacBook storage from your Nucleus now! I’ll mark this as solved. It’ll remain open for a couple of more days in case the problem returns.

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