Starting this morning when I upgraded to the latest version of Roon my Nucleus Plus keeps shutting itself off. I click the power button, it seems to be trying to start up, but then within 5 minutes it shuts itself down. The network does not seem to be part of the problem since I am able to connect other devices to the same ethernet cable without any issues.
Thank you for reporting your issue. I checked your account and it looks like your Nucleus was in fact offline for some time but is now reporting to Roon account servers.
Hi Wes - it appears that several other users are facing the same issue that has come up only after the latest update. Are the folks at Roon taking care of it and will you let us know how to fix this problem?
It does seem that way, @Vikram_Shahi. @Steve_Fisher can both of you attempt to power down the Nucleus and leave it off for a few minutes to see if this resolves it?
We are currently investigating a few cases of this and may ask for additional information as we continue.