Nucleus+/roon stalls when checking for updates

[Peter_Peters]

Roon Core Machine

Nucleus + Firmware 1.0 (build 227) Version 1.6 (build 416)

Networking Gear & Setup Details

Wifi with Fritz!Box and Netgear switch

Connected Audio Devices

None yet!!!

Number of Tracks in Library

Description of Issue

As part of first installation Roon is looking for upgrades for Nucleus + and gets into a loop

[Greg (Greg Stratton)]

Hi Peter,

Welcome to the community.

What you need to do is determine the IP address of your Nucleus and enter it into your browser which should connect you to the Nucleus Web Interface.

From there, click on Reinstall next to Operating System.

Cheer, Greg

[danny (Danny Dulai)]

Chances are your DNS is set up wrong.

[Peter_Peters]

Thanks greg, this indeed solved the problem and I am already enjoying Roon now!

best regards
Peter