Nucleus Titan SSD not appearing on network (ref#WBVK6G)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Nucleus Titan SSD won't show up on my network

Tell us about your home network

· I typed the network address and the folders show up to the right without either the Nucleus Titan or the network ssd drive showing up to the left; when I go to copy/paste music into the folder it says "there's not enough room on your PC."

Hi @Matthew_Partrick,

Thank you for your post.

Where specifically are you intended to store your library? On the Nucleus Titan internal storage, or on a separate network storage device like a NAS? In the current configuration, it sounds like the Watched Folder is set up on your PC’s local storage.

Please share a screenshot of the Settings → Storage page showing your current configuration and we’ll proceed from there.

If you’re using Windows 11, also ensure you’ve followed the steps here:

We’ll watch for your reply. Thank you!

Hi @Matthew_Partrick,

Our cloud account diagnostics still don’t show any network share or internal storage location associated with the Nucleus. We’re not confident this issue is resolved based on logs, but we haven’t seen a response here in some time.

The thread will auto-close without any new activity, so please reach out if you still require assistance. Otherwise, you can reopen the thread anytime here.