Nugs service missing in Roon (ref#3JJOYN)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Nugs service does not appear in roon

Tell us about your home network

· Not applicable

2

Hey @Stephen_Gay,

Thanks for writing in! You’ll need to update all your Roon devices to the latest version of Roon in order access nugs.

Hope this helps! :folded_hands:

6

Hi @Stephen_Gay,

Our diagnostic servers show at least one Remote is now on the latest build, but another remote might still be on a previous version of Roon.

We’re not able to ascertain whether your Roon Server has been updated, as the device appears to be offline.

At your convenience, please check the Settings → About screen in Roon to ensure your server is updated to build 1641 and let us know if you then have the Nugs integration.

We’ll watch for your reply. Thank you!