Nuprime IDA-8 USB configuration - ASIO device problem

[Nuno_Pedrinho]

Roon Core Machine

Roon ROCK on NUC10

Networking Gear & Setup Details

ASUS RT-AC1750U + Devolo Magic 2 + Earthnet Cable

Connected Audio Devices

Nuprime IDA-8 connected via USB to windows 10 endpoint

IDA-8 | NuPrime Audio

Number of Tracks in Library

37,338 tracks

Description of Issue

I’m struggling to get the USB DAC correctly working with roon. DSD to work (native or via DoP). DSD options already showed up on device setup dialog but most of the times they don’t show up.

When playing thru WASAPI output with the following config Roon coverts everything higher than 48kHz

,

Roon allows me to enable ASIO device, but if I open the device setup dialog que device gets desconnected and I need to unplug/replug the USB cable to get the device playing again.

Has anyone experienced the same issue with other dacs? or other Nuprime products?

Thank you.

[jamie]

Hi @Nuno_Pedrinho,

We’re sorry to hear that you’re having some issues with your DAC. Did you try the steps outlined on Page 11 of the Manual for that device? It looks like there are some very specific recommendations there. Please take a look, I hope this gets you going.

IDA-8-Manual.pdf