Thank you for your post. Keep in mind the template, while at times arduous, does populate automation related to response notification to expedite troubleshooting. I agree it’s perhaps unnecessary for this post.
Diagnostic logs don’t show the Focus filter failing or rejecting this track, so the possibilities here are twofold:
either:
this track has been inadvertently Banned or de-prioritized beneath another version in your library under Track/Album → (…) → Edit
more likely, bad data has been retained somehow that is breaking the Focus filter with this track. Try:
a) refavoriting the track
b) re-selecting Favorites in this Focus filter
c) deleting and re-adding the bookmark after steps a-b.
Hi Gigatoaster, Connor and the support crew are out until Monday for a U.S. holiday.
Here’s where that tedious form would have come in handy for additional information.
I’ll take a shot in the dark are you running your Roon Server on a mac? The only clue of any kind I can see is that you appear to be working from an iPad.
Lets start here. Try this first then complete Connor’s last instructions:
Flush Cache
Step 1. Perform a backup and shutdown all endpoints and your server.
Step 2. Delete Roon
Step 3. Reboot
Step 4. Open the “Go menu” located in your Apple menu (Finder) select the drop-down “Go to folder” and then enter each line below in turn in the field to reach a given directory. Once there delete each parent directory that references the name “Roon”.
Example: When performing this action on my Macbook using “~/Library/Saved Application State” it reveals the hidden directory “com.roon.Roon.savedState”. In my example, you would select this directory for deletion.
~/Library/Application Support
~/Library/Saved Application State
/Library/Caches
~/Library/Caches
Step 5. Reinstall Roon
When reinstalling you should see a prompt requesting that you Allow “Roon” to find devices on local networks. Select “Allow”
Step 6. Power on your server and endpoints. Reinstall your backup