This is a generally fast PC with heaps of memory but recently was very sluggish in Roon.
What fixed it was removal of a rogue music file when deleting duplicates but I’m unsure which file was the culprit and how/why it caused the problem so would appreciate advice from more PC educated Roonophiles.
Something I came across was the odd set of album files Roon refused to delete so I deleted them in File Explorer (dangerous I know, but I have backups of the music files in case of stupid errors). So maybe that is a hint to what was going on? Why does Roon refuse to delete an album?
Bottom line is I’m as generally happy Roon camper and appreciate all the effort going into it
Thank you for reaching out to us with your question. My apologies for the delayed response and for your wait. We’ve made some recent changes to the support team structure and some reports have experienced a longer response time than usual.
I’m sorry to hear that you were having issues with Roon not removing music files. Since some time has passed I wanted to touch base to get your current status. If you’re still experiencing this problem and need assistance please let us know. We’ll be watching for your reply and get back in touch as quickly as we can. Thanks!
