Periodic stopping of playback (Tidal)

Roon Software Discussion TIDAL
1

I am on a strong network and just listening off my laptop as an endpoint (MacBook Pro feeding Explorer2, streaming Tidal).

Sometimes playback stops. It has happened three times in the past few days. I do not have Roon active visually so I don’t know if it popped up a message.

1 - is anyone else experiencing this?
2 - is there any log to see why playback stopped?

I don’t know if related, but every time I start up I the morning I get a red box saying Tidal login failure. After 1 or 2 retries it reconnects.

Thanks,
Rob.

2

I do get the same problems you’ve described from time to time. Also tracks skipping or certain tracks becoming unavailable. I use a combination of my library and Tidal.

I’ve not been able to work out what’s causing the problem.

3

This happened to me today, streaming to Sonos speakers. No other obvious network issues. Just plain stopped.

4

This has also started happening to me.

Sometimes the track will stop playing. If I hit the play button in Roon twice (pause then unpause) the track will play again as normal. Sometimes it will pause for a few seconds, start playing for a couple of seconds then pause again (repeat).

Only happens on Tidal tracks, not local
Doesn’t happen if I play Tidal via the tidal website or app.

5

I’ve just started having similar issues today. Are you getting the warning that says ‘Tidal media loading slowly…‘? See the attached pic. Mine only seems to stopping / skipping tracks when playing MQA on tidal.

Here’s a thread I created asking for help.

image
image828×1792 295 KB

1 Like
6

There’s an army of people with the very same issue in Australia.

See: https://www.stereo.net.au/forums/topic/320888-constant-buffering-on-tidal-hifi-tonight/

It’s clear that the Tidal Content Delivery Network (CDN) is not cutting it when it’s busy.

A workaround is to turn on a VPN to the USA and access Tidal that way if that is feasible in your setup.