Support


Metadata Issues This is the place to talk about your metadata issues. FAQs (Deprecated) This section of Community is no longer in use, and is only visible to staff. Nucleus Support This category is for resolving issues related to Nucleus or Nucleus+ issues.
Topic Replies Activity
I'm having a problem with Roon -- where do I report it? 4 24 February 2019
About the Support category 2 21 June 2015
Roon prevents Surface Book tablet/keyboard detachment 1 23 November 2019
Multi-level work parts: severe problems with operas 4 23 November 2019
Duplicate copies 8 23 November 2019
Mcafee Firewall settings for Roon 1.7 7 23 November 2019
Version 1.7 Update issue 3 23 November 2019
Update to 1.7 causes iPad app to search for connection 4 23 November 2019
Remote Connection problem 2 23 November 2019
Unable to connect to ROCK on 1.7 6 23 November 2019
Roon server 1.7 update on Antipodes CX does not download 7 23 November 2019
MacBook on 1.7 sluggish 6 23 November 2019
TIDAL favorites failing to load 2 23 November 2019
Roon Nucleus Internal Storage Keeps Replicating After 1.7 5 23 November 2019
Internet radio in Roon 1.7 2 23 November 2019
Error 0xc000007b trying to install Roon 8 23 November 2019
Dropouts using Roon, Qobuz and the Node 2 11 23 November 2019
Roon stopping randomly 62 23 November 2019
Roon Server became unstable 10 23 November 2019
Warn: Bad Track/Media 9 23 November 2019
Tidal & Qobuz Roon services inaccessible after Roon Server update to 1.7 16 23 November 2019
Roon Remote Not Opening On Nvidia Shield Tablet 6 23 November 2019
Samsung Tablet no longer works with Roon 1.7 4 23 November 2019
Live Radio is not working 13 22 November 2019
TIDAL tracks . not available via Roon 4 23 November 2019
Update to 1.7 - Library Issues 2 23 November 2019
Can't connect to ROCK from Windows PC or Android 1 22 November 2019
Problem adding network share 11 23 November 2019
Error retrieving account information after upgrade to 1.7 5 23 November 2019
After Roon 1.7 Update - Music Playback Pops/Clicks/USB Latency 12 23 November 2019