Support


Metadata Issues This is the place to talk about your metadata issues. Nucleus Support This category is for resolving issues related to Nucleus or Nucleus+ issues. FAQs (Deprecated) This section of Community is no longer in use, and is only visible to staff.
Topic Replies Activity
I'm having a problem with Roon -- where do I report it? 4 24 February 2019
About the Support category 2 21 June 2015
Roon App Disconnecting from Nucleus 2 20 February 2020
Roon says tracks unavailable 7 20 February 2020
The sound balance shifts to the right 21 20 February 2020
Roon Detects More Files Then I Have 15 20 February 2020
Mac UI washed out after update 4 20 February 2020
Return Of Same Problem - In Roon, When I Select Playing An Album, It Just Runs Through Each Selection 2 20 February 2020
Build 521 Issue after update - GUI looks out of focus 4 20 February 2020
Experiencing some troubles after have updated to 1.7 (521build) 2 20 February 2020
Roon Remote on Android Chromebook Not Connecting 6 20 February 2020
Add network share - Mac external drive location 5 20 February 2020
Build 521 - Issues with Huawei Tablet 5 20 February 2020
Tidal - "error loading page" - always “synching library now” [Ticket In] 39 20 February 2020
Build 521 Update - Now I can't stream Qobuz 10 20 February 2020
Audio Analysis and clicking between tracks 15 20 February 2020
Build 521 - Now only artwork? 16 20 February 2020
Issue with Moon Mind 2 2 20 February 2020
No text displaying in Roon Core after v1.7 build 521 update 6 20 February 2020
Roon laggy on Macbook Pro 10 20 February 2020
Build 521 - Can not find Core on Unraid 6.7 6 20 February 2020
Using Sonos ZP90 with ROCK 19 20 February 2020
Frequent Tidal dropouts - Recent Development 2 20 February 2020
TIDAL not working with Roon! 30 20 February 2020
Roon refuses connection + high CPU when laptop screen is off 9 20 February 2020
MQA not appearing in signal pathway 1 20 February 2020
Roon becoming unusable several times a day 8 20 February 2020
Build 521 issue ungroup not working normally 2 20 February 2020
"Lost" Wireless Devices on Roon and Sudden Inability to Access Roon From Them 15 20 February 2020
White screen with multiple monitors 16 20 February 2020