Support


Metadata Issues This is the place to talk about your metadata issues. FAQs (Deprecated) This section of Community is no longer in use, and is only visible to staff. Nucleus Support This category is for resolving issues related to Nucleus or Nucleus+ issues.
Topic Replies Activity
I'm having a problem with Roon -- where do I report it? 4 24 February 2019
About the Support category 2 21 June 2015
Sound dropping out using BluSound Vault 2i 1 18 January 2020
More mind-blowing distortion on Roon FLAC files 26 18 January 2020
Can't login to Tidal account on Roon 3 18 January 2020
Cannot cancel subscription 3 18 January 2020
Qobuz down? Intermittent connection 3 18 January 2020
Roon has stopped working on my Windows 10 PC 2 18 January 2020
Roon doesn't see part of the album, how to fix it? 2 18 January 2020
Roon doesn't show the latest Tidal albums 7 18 January 2020
Unexpected error load Tidal album 3 18 January 2020
Bryston BDA-3.14 shows as Roon Ready, Not Certified, and DSD does not play 1 18 January 2020
New added Tidal albums missing 3 18 January 2020
Backup falling in 2020 1 18 January 2020
Streaming with Tidal is not running correctly 1 18 January 2020
iOS app not stable across the board 1 18 January 2020
Roon services not accepting my user name and password for tidal. Bad user name password pops up 4 18 January 2020
Tidal streaming keeps stopping and it is impossible to listen to anything now! 2 18 January 2020
Remote on Android can't find ROCK 38 18 January 2020
Cancel Trial ( system problem) 7 18 January 2020
iPad Air remote crashes 11 18 January 2020
Receiver not consistently recognized as multichannel-capable over HDMI 1 18 January 2020
Why can't Remote apps remember position when browsing a list 3 18 January 2020
Roon is annoyingly slow 9 18 January 2020
Bluesound problems 25 18 January 2020
Unable to setup a "watched folder " 45 18 January 2020
Tidal Browsing and initial buffer in Roon really slow 1 18 January 2020
Moon Mind 2 Stuttering 3 18 January 2020
Discover does not curate music in my library 20 18 January 2020
Tidal albums get lost 58 18 January 2020