Support


FAQs (Deprecated) <em>This section of Community is no longer in use, and is only visible to staff.</em>
Metadata Issues This is the place to talk about your metadata issues.

I'm having a problem with Roon -- where do I report it? [Support] (2)
About the Support category [Support] (2)
Tidal albums incorrectly flagged as CD format on browser [Metadata Issues] (3)
Cannot use local file tags [Metadata Issues] (13)
Streaming issues - both Tidal and internet radio [Support] (13)
Cannot play music using Bose USB speakers [Support] (17)
Why aren't Choirs treated as ensembles? [Metadata Issues] (1)
Roon Server on Mac mini not working [Support] (15)
HQPlayer Zone - Tracks not playing as expected ( 2 ) [Support] (27)
Android remote app...connection lost [Support] (2)
Roon on macOS High Sierra 10.13.4 using 100% of CPU ( 2 ) [Support] (33)
Problems with iOS app Connecting to a Core [Support] (6)
Missing Tracks ,I have no idea how to fix this one [Support] (2)
Trouble setting up Auralic Aries Femto / Settings keep jumping back / Output too quiet [Support] (18)
Roon tries to outsmart me... :( [Metadata Issues] (6)
Roon + Bluesound problems ( 2 3 4 5 6 7 8 ) [Support] (150)
Frustration with iPad [Support] (5)
Tracks stop mid-way [Support] (13)
Playlists Tidal do not work in Roon [Support] (8)
Beyonce's EVERYTHING. I need! [Metadata Issues] (19)
Update to 1.5 323 missing artist on Various Compilation [Metadata Issues] (7)
HDMI multichannel setup issues ( 2 ) [Support] (32)
Is it a supported configuration? [Support] (11)
Cannot connect to Roon Server (Windows 10) [Support] (7)
Squeezebox not connected [Support] (6)
Nucleus i3 drops connection [Support] (5)
Dropouts not sure how to fix [Support] (8)
TIDAL favorites not all synced [Support] (2)
Lost Connection when RoonServer screen is off [Support] (6)
Playing different sample rate is no longer working with Roon ( 2 ) [Support] (33)