Unable to Remove Windows App (ref#PTELWD)

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What’s happening?

· Something else

How can we help?

· None of the above

Other options

· I want to report a metadata issue


Describe the issue

can,t remove the app windows

Describe your network setup

cant remove software from windows

Your first have to quit Roon Server from the system tray, as this runs in the background as a separate process from the GUI control app.

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Hello @marcel.willems1,

@Suedkiez is correct, you would have to exit out of Roon / RoonServer before you are able to uninstall it from your PC. Please let us know if you still have issues after checking this aspect.