Permanent spinning wheel (Scanner wheel)

Roon Core Machine

NAS QNAP TS-473 Version: 5.0.0.1558

Networking Gear & Setup Details

A1 Hybrid Box Model: HA35-22

Connected Audio Devices

KEF LS50 Wireless II

Number of Tracks in Library

148000 Tracks

Description of Issue

Permanent spinning “Scanner wheel”. never finished scanning.

I have cleaned up all “skipped files”. i have cleaned up all “corrupt” files. Still the wheel keeps spinning.

1 Like

Do the numbers of imported and scanned files ever change?
How long has this been occuring?
Is it a fresh restore so it’s still analyzing your library contents perhaps?
What are your library settings?

Do the numbers of imported and scanned files ever change?
On every restart it takes some hours but stucks everytime at 162279 files scanned

How long has this been occuring?
Its going now since days

Is it a fresh restore so it’s still analyzing your library contents perhaps?
Yes, its a complete fresh one. As the count of scanned files dont move from 162279 i dont think its just analyzing…

What are your library settings?
Which one of the massive settings? Import Settings have already 30 to 50 options. Do you want to know some special settings which could have influence? actually i have not changed anything from standard settings.

thanks for trying to help, highly appreciated

I think we will now need some more system info to help further.

What is the ram size in the qnap?
With what you are describing it almost sounds like it might be running out of memory while trying to import and scan your library.

Hello,

I think RAM Memory should be sufficient. is it possible, that i have to set anything in the NAS because of Memory?

I made some screenshots…

Arbeitsspeicher = RAM

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