Platin Stereo Hub dropping Roon only

Support
1

Roon Core Machine

Mac OS 3.8 GHz 8-Core Intel Core i7 16 GB 2667 MHz DDR4
Nucleus
Sonos
Buchardt A500
Bluesound Node 2

Networking Gear & Setup Details

Super Hub 3 (VMDG505) TG2492LG-VM Router |Wireless Type|5 GHz Radio Frequency, 802.11ac, 2.4 GHz Radio Frequency| |WEP, WPA-PSK, WPA2-PSK|
Ubiquiti UBN Network Router
Ubiqiti Unifi AC-PRO Wifi points

Connected Audio Devices

Sonos amps x ceiling speakers, Sonos one, Sonos arc Buchardt A500

Number of Tracks in Library

5000

Description of Issue

Roon working beautifully on all devices except with Platin Stereo Hub (connected to Buchardt speakers). I need to constantly reboot Hub to reconnect with Roon and then it drops music after approx 5 minutes.

I can Cast, Connect and Airplay to Hub/Buchardt with no problems.
Its just a Roon/Hub issue

Any suggestions for a fix?

Thanks

Paul

2

The Platin hub is not yet Roon Ready certified so your issues are likely a result of this.

Word on the street is that the hub will be Roon Ready with its next firmware release and that will possibly drop this month. That date could be pushed however if Platin are unable to fully resolve the WiSA dropout issue which is their current development priority.

3

Thanks K
It had worked well up to this point
Maddening when this happens out of the blue

1 Like
4

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