Play indicator moves, but there is no sound, no waveform and songs skip after a few seconds

Support
1

Core Machine (Operating system/System info/Roon build number)

Mac mini, Mojave 10.14.6, Roon 1.8 Build 756

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Ethernet, Orbi system

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Aeon 2 headphones connected to EarMen Sparrow DAC via USB to core

Description Of Issue

I’ve made a short movie of the issue - when you click play, songs do not actually play even though the play icon moves; waveform indicator does not start, and songs skip after a few seconds.

2

Hello @ricgf ,

Do other zones except the Aeon continue to operate as expected? If you try to lower the Max Sample Rate in Device Setup, do lower sample rates work as expected?

3

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