What best describes your playback issue?
· Music doesn't start when I press "Play"
What type of Zone is affected by this problem?
· *Network Zones* are affected.
Is the affected network Zone connected with Ethernet or WiFi?
· WiFi
Does the issue affect all file formats?
· The issue affects *multiple/all* file formats.
Does the issue happen with local library music, streaming service music, or both?
· *Both streaming and local* *library* music are affected.
Do you encounter any playback errors with the "System Output" Zone?
· The System Output has the same problem as my other Zone.
Do you have a complex network setup?
· I have a *mesh network* with devices connected to multiples points
Your local network might need some re-arranging to support Roon.
· None of the suggestions have helped me. I'd like to submit a support request.
Do you have an approximate timestamp of when the issue last occurred?
· Problems started after the upgrade yesterday (31/10 - 12:00 am).
What are the make and model of the affected audio device(s) and the connection type?
· Sonos, Cambridge Audio EVO150, iPhone, SOtM SMS-200
Describe the issue
After my upgrade to ROON ROCK 3.0 the server (NUC) startup fine. When I look at my iPhone (or other ROON cliënts) and I choose settings-audio I see al my playback devices. The issue is I can’t playback any music on any of those devices. I enable them, but no chance to play, the play button is grayed out. I did a reinstall, reset the network, routers, wifi, everything. No result.
Describe your network setup
I make use of the Dutch KPN router Experiabox with a set of Netgear Orbi 850 AP's. Roon Rock is installed on a Intel NUC.