Playback issue with Tidal Top Track on Roon (macOS) and Kef LS50 Wireless II (ref#N227HR)

Support
1

Affected Product

Roon

Roon Issue Category

Playback

Description of Issue

Tidal Top Track

Roon Server Platform

macOS

Roon Server Specifications

macbook pro 2016

Connected Audio Devices

kef ls50 wireless II

Home Network Details

Ethernet + wifi

3

Hi @Michael_sadighpour,

Thank you for the report, but we’ll need more details to take action here.

Can you explain the symptom you’re having with playback? Are you getting any sort of error message within Roon?

Additionally, please provide an approximate timestamp or the name of a track playing when you encounter this, so the team can activate diagnostics for your account and pinpoint an incident.

Thank you!

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