Playback issues and Genre tab vanishes

Roon Core Machine

Windows 11 Pro 64-bit, Intel Celeron J412S, 8 Gb RAM. Roon 2.0 Build 1193

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Everything has been working perfectly, then all of a sudden today, a few tracks play then it stops and won’t let me start it back up. Also when this happens, the Genre tab disappears from the main page.

Nothing in the system and/or network has changed. It just started doing this today.

Hi Charles
Sorry for your troubles. I do not have an answer. The “This track is currently unavailable from Tidal” and “too many failures. Stopping playback” happened to me, but nothing as hard as you experienced.
But I have seen a lot going on on threads about Quobuz about skipping and so… maybe search those threads to find your answer.

Thank you. I’ll look into it.

And from the looks of other threads, it seems as though Roon techs hardly ever reply, and if they do, it takes them a month or more to do so.

Nice.

Now I’ll add from what I’ve seen in 2 months of burning time around this forum. Yes they do respond after long time (but I have to imagine the queue) but they always respond and they always do follow ups. Until then we have each other :slight_smile:

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