Playback problem with Roon

Hello,
From some time, in a random way, I have to turn off and then turn on my dac, when I change songs, whatever the format of the song (44.1khz, HiRes, DSD).
On my dac, the playback goes to standby, and the requested song is not played!
On Roon the playback of the track does not start, and goes through the tracks one after the other !

  • I reinstalled ROON on my SGC I5
  • I reinstalled the last version on my SoTM 200 Neo
  • I reset my DAC (Teac UD -503)

but unfortunately still the same (in a random way) :weary:

But what i don’t understand, when i use HQPLAYER ( with ROON), all is ok !!!

so for the problem come from Roon …

would someone has an idea?

Thx
Christophe

Hi @Christophe_BRETON,

Thank you for bringing this issue to the attention of the public forum, and we’re sorry to hear you’ve been experiencing an issue with playback using this endpoint.

Would you mind sharing a screenshot of the device setup page in Roon for this Zone (the Teac UD -503)? You can find it under Roon → Settings → Audio.

In the meantime, as a workaround, try upsampling everything to the same sample rate and see if that prevents interruptions when using this endpoint. We’ll be standing by for your response.

Hi Connor,
I (finally) found out where the problem was coming from … due to an update of my network player (SoTM 200 Neo).
I have contacted MAY at Sotm to find out the reason for the malfunction…
I have reinstalled the previous version on my Sotm … and everythings work perfectly ! :crossed_fingers:

Thanks again for your feedback … and long live to Roon!

1 Like

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.